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Re: I'm having other issues now too at NOAA

Posted by Chris in Tampa on 4/19/2017, 11:57 pm

I had no trouble accessing the site normally in a browser, but then as soon as I used it without the "www." I couldn't access it again in that browser. I then tried using a service online to test accessing the site and I wasn't forcing it to clear the cache before trying to access the site. Now when I test accessing the NHC site with the cache clear it redirects if you don't use the "www." which is how most sites work. So I don't know what might have caused the initial error. In the past the site has not redirected people who have not used the "www." and now it seems to be. I guess they must be working on things. When I first tried to get the IP address of the NHC's site using a web based tool I found on Google, it gave a list of IP addresses that gave the error you were getting. To manage traffic I think you are sent to one of a variety of different servers to distribute traffic so a single server is not swamped. It might be that sometimes it is directing to a server that isn't doing what is expected. I don't much about computer hardware, just some things about web based software, so I don't know how that part works.

But in testing when visiting without the "www." and getting the error it actually displayed "http://www.nhc.noaa.gov/" on the page with the error. That was one of the reasons I thought you might have left it off, it added that part for me even though that was not the page I visited.

I was trying to access this site:
http://www.ssd.noaa.gov/PS/TROP/
And couldn't, getting the error you were. Then I cleared my cache and I was able to access it properly again. Then again, it might stop working again. You may not have to clear your cache. It might start working again in a few days.

I wasn't sure which IP it was showing. The message board for security logs IPs and I compared that to what you posted and found it was your IP.

85



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Anyone else having trouble reaching nhc.noaa.gov? - Beachlover, 4/19/2017, 6:06 pm

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